There is no difference between offline and online term plans except for the price. Offline plans are slightly expensive than the online plans as they are sold through bank branches and agents and hence they take their commission. Many people believe that online term plan claims are settled online but that is not the case.
The only difference between the two is the fact one is distributed online while the other is distributed offline. Hence, it is always better to go with online term plans as it will save you money. Also the claim settlement is directly handled by the insurer office so you don’t have to worry about the same.